AI for Medical Spas
The AI receptionist for medspas
that never misses a consult.
An AI chatbot that answers Botox and filler pricing questions, captures after-hours consult requests, and books deposit-backed appointments — 24/7, while your team is in treatment rooms.
See how it worksThe Customer Journey
From “how much is Botox?”
to booked consultation
Try it yourself — chat with Mia below. Ask about pricing or treatments and book a consultation, all in one conversation. No phone tag. No lead that goes cold by morning.
Your Zellyfi Dashboard
Every medspa lead, tracked in one place
Every conversation Mia has, every booking, and every lead lands in your dashboard in real time — organized for medspa, not a generic CRM.
New consult requests
37+18%Consultations booked
24+31%After-hours inquiries
12+12%Leads this week
Recent leads
Preview shown with sample data.
What the AI does
Everything your front desk does.
Even mid-treatment.
Why it pays for itself
Numbers that speak for themselves
Multiple integration styles
One AI. Many ways to
meet your visitors.
Every business is different. Choose the integration that fits your website — or let us design one from scratch.
Don't see the perfect fit?
We'll design it for you.
Every widget we build is tailored to match your brand, tone, and website design — down to the last pixel. Your visitors won't know it's AI.
Talk to usThe 9 PM Botox Question
Medspa buying decisions do not happen during business hours. Someone scrolls past a before-and-after on Instagram at 9 PM, gets curious, and starts searching. They land on your website with three questions: how much is Botox, how much is filler, and can I get in this week. If the answer is a contact form and a phone number that goes to voicemail until 10 AM, they keep scrolling — and there are three more medspas in their search results. The majority of medspa website inquiries arrive outside business hours, precisely when nobody is there to answer. An AI chatbot for your medspa changes that math. It answers the pricing question with your actual per-unit rates and filler ranges, explains what a first visit looks like, and offers a consultation slot on the spot. The visitor who would have bounced becomes a booked consult on your calendar before your front desk even opens.
Consult Requests Go Cold by Morning
Speed to lead is brutal in aesthetics because the purchase is emotional and the buyer is comparison shopping. Research on lead response consistently shows that responding within five minutes makes you dramatically more likely to qualify and convert a lead than responding after thirty minutes — let alone the next morning. A consult request submitted Friday evening that gets a callback Monday afternoon is not a lead anymore; it is a name in a spreadsheet. The prospect either booked with the medspa that answered first or lost the nerve entirely. An AI receptionist collapses response time to zero. Every inquiry — 9 PM Sunday, mid-treatment Tuesday, holiday weekend — gets an immediate, useful answer and a concrete next step. It does not just acknowledge the lead; it qualifies interest, answers the pricing objection, and converts intent into a scheduled consultation while the motivation is still warm.
No-Shows on $500 Appointments
A no-show at a medspa is not a minor scheduling hiccup. With typical appointment values between $300 and $600 — and injector time that cannot be recovered — a handful of no-shows per week quietly erases thousands in monthly revenue. The fix that consistently works is commitment at booking: a consult fee credited toward treatment, a deposit, or a card on file per your cancellation policy. The problem is that asking for a deposit over the phone feels awkward, and busy front desks skip it. An AI assistant applies your policy every single time, without hesitation and without friction. It frames the deposit the way your best front desk person would — as holding a coveted slot, credited toward treatment — and processes the booking in the same conversation. Practices that move to deposit-backed booking routinely see no-show rates fall sharply, and the AI makes that policy enforceable around the clock.
Your Front Desk Is in a Treatment Room
Medspa front desks are not idle. They are checking clients in, processing payments, coordinating treatment rooms, and reassuring a nervous first-timer. When the phone rings during peak hours, someone standing at the desk always takes priority over someone calling in — as it should. But the caller had real intent, and voicemail converts almost nobody. Hiring another coordinator costs $35,000 or more per year, and they still cannot answer at midnight. An AI assistant is the overflow layer your team actually needs. It absorbs the routine questions that eat the front desk's day — pricing, membership details, directions, rescheduling — and captures every after-hours inquiry with a booking instead of a missed call. Your coordinators focus on the clients physically in front of them, and nothing that arrives through the website or DMs slips through while they do.
Instagram DMs Are Leads — If Someone Answers
For most medspas, Instagram is the top of the funnel. Before-and-afters, injector reels, and client stories generate real buying intent — and that intent shows up as DMs and profile clicks, mostly in the evening. The typical journey dies right there: a DM sits unread until the next afternoon, or the profile link dumps the visitor onto a homepage with no way to ask a question. Connecting that traffic to an AI assistant fixes both ends. Your link in bio leads to a conversation, not a brochure — the same assistant that runs your website qualifies the visitor, answers the questions they were about to DM, and books the consult. Followers who message outside business hours get a real answer while the reel that sparked their interest is still fresh. Social effort finally converts into calendar entries instead of vanity metrics.
Where the Line Is: Pricing Yes, Medical Advice No
Medspas sit in a category where the line between customer service and clinical advice matters. A well-configured AI assistant respects that line strictly. It answers commercial questions — pricing, availability, membership terms, what a consultation includes, typical appointment length — with specifics from your approved materials. It does not assess whether a treatment is right for someone, comment on medical history, or predict individual outcomes. Every question in that territory gets the same answer: that is exactly what the consultation with your licensed provider is for, and here are the available times. This is also why the underlying technology matters. Zellyfi's AI engine is built to stay reliably inside its guardrails, and every assistant is constrained to your approved treatment menu, pricing, and policies. The result is an AI that sells consultations confidently while leaving clinical judgment to the humans qualified to exercise it.
Common questions
Frequently asked questions
How long does it take to set up the AI for my medspa?
Most medspas are live within 5 to 7 business days. We train the AI on your treatment menu, pricing, providers, deposit policy, and booking rules. You review and approve everything before it goes live.
Can the AI answer medical questions about treatments?
No — and that's by design. The AI handles pricing, availability, treatment logistics, and booking. Anything about a client's suitability for a treatment, medical history, or clinical outcomes gets routed to a consultation with your licensed provider. That keeps conversations pre-clinical and keeps clinical judgment where it belongs.
Is the chatbot HIPAA compliant?
We don't make HIPAA compliance claims — and you should be skeptical of chatbot vendors that casually do. Instead, the assistant is configured to stay pre-clinical: it answers pricing and availability questions and books consultations, but it does not collect medical histories or give medical advice. Those conversations happen in person with your provider, inside your existing clinical workflow.
How does deposit-backed booking reduce no-shows?
The AI applies your existing deposit or card-on-file policy during booking — for example, a $50 consult fee credited toward treatment. Clients who commit something at booking show up at dramatically higher rates, which matters when a single appointment is worth $300 to $600.
Does it work with my booking software?
If your booking system has an open API — and most major aesthetics platforms do — we can usually connect to it. We scope exactly how consultations flow into your calendar during onboarding, and Google Calendar sync works out of the box. Your front desk keeps one calendar, not two.
What AI technology is behind it?
Zellyfi's AI is our own product, built for reliability and tight guardrails. That matters in aesthetics: your assistant stays on-script, sticks to your approved pricing and policies, and never improvises medical advice. Plans start at $179 per month.
Learn more
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Ready to stop losing consults
after closing time?
Book a quick call and we'll show you exactly how your AI assistant would work — trained on your treatments, pricing, and booking policy.